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![](http://www.firstlight.cn/upload/imgfile/20236/20/2023620151453762.jpg)
2017国际华人交互大会工作坊七:《利用服务设计工具协同相关人员进行体验创新》(Workshop 7: Involve different kinds of stakeholders to co-creative by using service design tools)
2017 国际华人 交互大会 工作坊 七 利用服务设计工具协同相关人员进行体验创新
2017/5/23
服务设计的过程是一个需要充分调动相关人员高度参与的过程。相关人员包括:我们的客户即服务的享受着,包括企业的高管即服务资源的协调者,包括服务人员即服务的最终提供者等等。每类角色的相关利益点不同,而好的服务设计需要充分考虑不同角色的相关利益,将商业、客户需求、员工效率等要求在服务设计过程中进行较好的平衡。因此,服务设计师在这个过程中需要扮演一个好的利益关系协调者,需要充分引入各类角色参与服务设计的过程...
A SMARTPHONE-BASED 3D PIPELINE FOR THE CREATIVE INDUSTRY – THE REPLICATE EU PROJECT
3D reconstruction Smartphone Creative industry REPLICATE
2017/4/10
During the last two decades we have witnessed great improvements in ICT hardware and software technologies. Three-dimensional content is starting to become commonplace now in many applications. Althou...
Clutter is a special challenge for robots, but new Carnegie Mellon University software is helping robots cope, whether they're beating a path across the moon or grabbing a milk jug from the back of th...
Shared Visualizations in Support of Distributed Creative Communities
Design creativity collaboration distributed groups
2009/12/8
The paper is concerned with support for distributed groups of creative knowledge workers: in this case designers. We consider requirements that designers have regarding internalisation and externalis...
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Design, Risk and New Product Development in Five Small Creative Companies(图)
Creativity Design Participation Risk
2008/10/27
Five small creative companies were studied in detail over extended periods of the New Product Development (NPD) lifecycle. Design was a key aspect of company activity and central to the NPD process. N...