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GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS
User-generated Contents Volunteered Geographic Information Customer Satisfaction
2016/7/8
In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewer...
TechnologicalInnovation, a Challenge for the Hotel Sector
TechnologicalInnovation Challenge Hotel Sector
2010/9/25
Since the 60s tourism has been an undeniable driver of economic and social development for Spain, accounting for 10% of the GDP and 12% of all jobs in 2009. The hotel sector, with approximately 14,000...
Employee Perception of the Impact of Information Technology Investment in Organisations: a survey of the hotel industry
Employee Perception Information Technology Investment Organisations hotel industry
2009/12/8
To improve their operational efficiency and to maintain their competitiveness in the market place many organisations continue to invest substantially in their Information Technology (IT) capability. B...